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Security Systems in Amarillo
December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Amarillo?

A residential security package should safeguard your family. But what occurs when your home security alarms go off in Amarillo? What should you do to ensure you and your family are taken care of?

Your first priority is to remain calm. Know that your 24-hour monitoring specialists are always standing by to assist. Then proceed with the recommended actions to be fully equipped to handle any emergency.

Our Committed Professionals Are There For You

A 24-hour monitoring agent is immediately alerted when your Amarillo home security alarms go off. After an agent is alerted, they will contact you without delay to determine what set off the alarm. Your alarm will trip for several different reasons, including:

  • Criminal activity

  • Flames or smoke from a fire

  • Water infiltration

  • Alarm tripped by accident

In cases when your system was tripped accidentally—like forgetting that the motion sensors are turned on when you unlock a door— a monitoring specialist will contact you and ask if you need help. Give them your proper code, and they can turn off the alarm.

In the event there is a legitimate crisis, the monitoring agent will dispatch your local emergency services, including law enforcement, firefighters, and medical professionals, to your property. They can also act as a contact point in the event you are not on site. The monitoring agent can also apprise emergency services on which security device was triggered, giving them a forewarning for what could be a life-threatening situation. Then the agent will maintain a connection with you to assist in keeping you in control and inform you what the next steps should be.

Here’s What You Should Do if Your Alarm Goes Off In Amarillo

Getting roused from bed in the middle of the night to your alarm blaring is understandably frightening—particularly if you have no idea why it’s going off. The smartest thing you can do is stay as calm as possible and follow these steps:

  • Before anything else, move to a safe place. Round up your loved ones as quick as you can and get into a secure room at your property or leave the premises entirely. It's typical to have an urge to confront the emergency in your home, but this may put you and your family at greater risk. As an alternative, focus on attempting to keep you and your loved ones secure and let the professionals resolve the problem.

  • Secondly, use the mobile security application to remain connected with your monitoring team. They'll send authorities who will be on their way to your home within minutes.

  • Third, keep a persistent line of communication with your monitoring team and emergency professionals. You are able to be connected, so representatives of each team are talking together. Conversely, if you can't get a direct call to authorities, you’re still able to obtain alerts through text messages. Even in false alarm situations, it's smart to maintain communications with all teams so you know what to do should a real emergency occur.

Defend Against All Security Risks in Amarillo with Secure24 Alarm Systems

From burglary attempts to flooding, Secure24 Alarm Systems works hard to make sure you and your family are completely protected. With around-the-clock monitoring, smart locking systems, and entry-point sensors, your residence will turn into the secure environment you’ve always wanted. Create a comprehensive home security solution by completing the form below or reach out to (806) 302-1613 to get started.